If you are looking to cancel your Osper subscription, the easiest way to do this is by sending us an email to firstname.lastname@example.org with the cardholder's name. Please make sure you email us from the email address you've used to sign up to Osper.
When the card is cancelled, the remaining balance will be refunded to your debit card (the one you used to load money onto the Osper card in the first place) within a few working days. Cards can be cancelled immediately or when the Osper subscription is due for renewal.
Alternatively, you can cancel your subscription at any time by downloading our cancellation form and sending it:
- By Email to email@example.com
- By post to Osper, 13 Telfords Yard, 7-8 The Highway, London, E1W 3BS*
*Please note that during the Covid-19 situation, we will be working from home, not from the office
Someone from our community team will be in touch to confirm that we have received your cancellation form.