Activating a new Osper card is quick, simple and lets you use the card straight away. The parent or guardian who ordered the card will need to do the activation, and needs to have:

An Apple or Android mobile phone or tablet

A UK Visa or Mastercard debit card with at least £1 available (not prepaid or credit) unless these details were previously entered on the order form

Activating a new Osper Card

To activate the card, simply follow the steps below:

  1. If not done already, download the Osper App from the Apple App Store or Google Play Store.

  2. Open the Osper App and tap the Activate a Card button.

  3. Log in with your email address and password. If you have forgotten your password and need to reset just click here.

  4. On the next screen tap the 'Let’s get started' button

  5. Enter in your mobile number, we’ll text a code to this number to make sure it’s you

  6. If you’ve not already done so on the order form you can then add your debit card. It must be a UK Visa or Mastercard Debit card (not credit or prepaid) with at least £1 available. If any of the details are red, it means that it’s not typed in correctly. Double check that you’ve got all the detailed entered correctly. The expiry date needs to be in month-month and year-year format; for example July 2026 will be 07 / 26. The CVV is the last 3 digits on the signature strip on the back of the card.

  7. If we haven’t collected your child’s details already, you will then see the fields to set up the young person’s account. This is what they will use to log into Osper on their phone or tablet, letting them see their transactions and PIN number. The username needs to be unique, if another user has that username and isn’t available it will show as red. If this happens try a different username instead. If the young person doesn’t have an email address or mobile number just leave these fields blank. Don’t put your own email address or telephone number in again as this will cause an error. Please note that if you have already provided us with this information, you will automatically skip this step.

  8. Enter in how you would like to appear when you give money to the young person, for example as ‘Mum’ or ‘Dad’.

  9. Decide if you want the young person to be able to use their Osper Card online for things like Xbox, iTunes, Amazon and so on. You can turn this off and on at any time by logging into the Osper App.

  10. Enter in the numbers and letters from the back of the Osper Card. If you are activating a standard Osper card, this is the 8 digit number and 3 letters in the top right of the back of the Osper card. If you are activating a Nickolodeon card, the account number is found on the back middle of the card next to "Account".

  11. Decide if you want to set up an automatic allowance for the young person. Automatic allowances will pay a regular amount to the young person at a frequency you decide. You can skip this step by pressing ‘Skip for now’

  12. Load money onto the Osper Card now for the young person to use. You can load any amount from £5 to £100, or can skip this step by pressing the 'Skip for now' button.

  13. You can view the PIN number for this card by pressing the 'View PIN' button. The PIN can also be seen at any time by either the parent or young person by simply logging into the Osper App and selecting ‘PIN Reminder’.

  14. The Osper card is now fully set up and can be used instantly! Please note that the very first transaction needs to be made using chip and PIN.

For added security, after every 5 contactless transactions or after £135 is spent in contactless transactions, you will now be prompted to make the next transaction using chip and pin. This means that if your card is lost or stolen and not locked in time, there is a limit to how much can be spent using contactless.

You should keep your parent username and password for Osper secret so that only you can load money and set allowances.

The username and password you set up for the young person lets them log in to Osper, view balances and see transactions, but not load any money.

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