At a glace:

  • Log in as the parent

  • Tap on ‘More’

  • Scroll down and tap on contactless 

  • Tap the slider to enable or disable it

Note: If you have a brand new Osper card, please note you will need to activate it in the app and make the first transaction using chip and PIN. You can check the new PIN in the app under the PIN reminder section.

Further information:

Contactless is a fast, easy and secure way to pay for any purchase under £30, tapping your card on the card reader is becoming increasingly common practice around the world.

All new cards and replacements are now contactless. To order a new contactless card follow the 'order a replacement card' process. 

We realised that not everyone is keen on the idea of contactless cards for 8-18 year olds so we created a switch within the app that allows parents to switch contactless payments on and off, so they can decide when young people are ready for the technology 🙂

Please note that only the parent on the account can control the contactless feature.

Tips when using contactless

TfL and other transport providers don't currently support child fares with contactless cards. Please use your Zip card or child ticket to be charged the correct fare.
Tfl will accept the Osper card even when contactless is disabled.

If you lose your Osper Card it is important to lock the card as soon as possible. This can be done from the ‘More’ tab under Card Lock/Lost Card. Both young people and parents can lock the card. This will block all usage of the card (including contactless).

Controlling the contactless switch 

To turn Contactless on or off just follow these steps:

  1. Log in as the parent account holder and tap the ‘More’ tab in the menu along the bottom of the screen.

  2. Scroll down to 'Contactless' button and tap it.

  3. Tap the switch to turn contactless off or on.

For added security, after every 5 contactless transactions or after £135 is spent in contactless transactions, you will now be prompted to make the next transaction using chip and pin. This means that if your card is lost or stolen and not locked in time, there is a limit to how much can be spent using contactless.

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