In 2015, new banking laws and anti-money laundering regulations that also apply to prepaid cards came into place.

To comply with the new regulations, we’re now obliged to collect and record some information related to how you fund your Osper card.

In the event where you've either loaded more than £2000 to your Osper cards or withdrew over £750 at an ATM over the period of one year, we are required by our issuing bank IDT Financial Services to get in touch with you to confirm from where the money you load onto your Osper cards is coming from.

We’ll contact you at your registered email address to confirm the following details:

  • If you are employed: please confirm "I am employed full-time/part-time/self-employed" along with the employer name

  • If you are not employed: please confirm "I am not currently in employment and the money I load to Osper comes from pension/benefits/maintenance or savings" along with the name of the bank

The required details have to be provided within the time frame specified in the email, the card usage might be limited if we don't receive an answer by then. We assure you that the information collected will be treated strictly confidential and will be processed with utmost security.

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